Click4Care Analytics

Care Management Software

Click4Care provides extensive capabilities within our Analytics platform, including a 360° view, closed loop environment for real-time identification, stratification, advanced analytics and standard reports.

Member Analyzer™

Imbedded within Click4Care’s Foundation is a fully integrated, proprietary identification and stratification capability, in production for over 10 years, allowing you to easily identify, stratify and group your population for the appropriate intervention.

Member Analyzer™ is a multi-dimensional, population and care management analytics solution designed to utilize clinical, risk, and administrative profile information to provide more targeted health care services to those members who will benefit from them the most. This imbedded capability incorporates real-time integrated information from the member record as well as assessment questions (e.g. “Do you smoke?”) providing a huge improvement over manually reviewing claims data which can be 6-8 weeks old. The vast amount of information that can be used as part of the stratification process allows organizations to enhance just-in-time care coordination activities, where limited care management resources can focus on the right individuals at the “right time.”

Customers assess individual member management as well as population management. Members can be segmented for inclusion/exclusion to Care Management Programs triggering automated care plans unique to each member’s needs. Additionally, large groups of members can be segmented based on disease/condition, case/specialty type, client or other member data attributes. Queries can be quickly and easily written to target specific high risk cohorts within the population for outcomes-oriented engagement and best-in-class automated workflow capabilities, improving operational efficiency.

The Member Analyzer™ capabilities, in conjunction with workload rules, can be used to apply task assignments to users for follow-up medical events or diagnoses matching defined query criteria. Queries can be scheduled, automated, and run regularly, thereby initiating follow-up activity with the appropriate frequency for your organization's needs. All activities are inherently captured with Click4Care’s audit capability, including the end user’s ability to override segmentation. As a result, our customer organizations are able to more efficiently administer their plans and support the delivery of high quality, cost-effective member care while minimizing risk.

Click4Care Analytics and Reporting

Click4Care Analytics and Reporting is a data mart (star schema) solution to enable analysis of your care management programs through robust, easily managed reporting. User’s, Supervisors, Data analysts, reporting specialists, and other technical experts can access the full Click4Care data mart and use Report Builder to create reports and graphs, schedule report delivery, and publish reports for Click4Care end users or other resources in your organization to access.

Click4Care Analytics and Reporting is built on Microsoft® SQL Server and includes an extensive number of pre-built Standard Reports integrated within the user interface and generated with a single click. With Click4Care Analytics and Reporting, you can modify the provided reports as needed as well as create your own custom reports to be included in the user interface.

Click4Care Analytics and Reporting offers the advantages of SQL Server with Analysis and Reporting Services, including:

  • A wide range of report layouts — Including tabular, matrix, charts, and free-form styles, as well as combined table and matrix layouts (tablix). Reports can embed other reports and charts, along with lists, graphics, and controls for dynamic Web-based applications.
  • Support for ad hoc reports — Create and save reports on the fly and save locally or publish directly to a report server or SharePoint site. Model-based ad hoc reports provide infinite click-through functionality, making it easy for users to explore related data.
  • Secure hosted report delivery — Optionally set up secure hosted report delivery using Microsoft SharePoint® and other mechanisms.
  • Drill-through reports and interactivity — Add interactive features by providing links to sub-reports and drill-through reports, where parameters can be used to filter data for customized views.
  • Variety of presentation formats — Select a presentation format when you open the report or after you open the report. Options include Web-oriented, page-oriented, and desktop application formats. Formats include HTML, MHTML, PDF, XML, CSV, TIFF, Word, and Excel®.
  • Custom controls and report items — Optionally embed custom controls or report items you created or purchased from a third-party vendor.
  • In-report navigation — Add bookmarks and document maps to provide navigation options within a large report.
  • Aggregations — Optionally include aggregations that provide aggregate and summarized data using controls and expressions.

Capitalizing on the comprehensive option list above, Click4Care Analytics and Reporting can support the following:

  • Strategic decision-making based on cost and internal rate of return reports.
  • Premium dollars value-based reporting.
  • Compliance reporting related to HEDIS, accreditation renewal, licensure and regulatory compliance.